All Knuffle items are handmade in Europe, in limited editions only. We deliver worldwide. We strive to provide the best customer experience; therefore, we will process your order as soon as possible.

Our KnuffleShuits will be delivered within 2-4 business days within Europe. Ordering from outside Europe, your order will be shipped within 3-6 business days. For all other Knuffle items, we estimate to deliver within 2-3 weeks within Europe and 3-4 weeks outside Europe.

These are estimated delivery dates. Sometimes our carriers experience some delay. We always keep you up-to-date about your delivery status by e-mail. You will receive a shipping confirmation e-mail when your order is on its way. This e-mail contains a link to the track&trace information of your parcel.

Haven't you received your order within the estimated period? Please don't panic; we are always here to help you! Please send us an e-mail at info@knuffle.shop and we will get back to you soon!

We are currently not offering the option to ship one order to multiple adresses. However, if you would like to ship the same order to multiple addresses, we advise you to place an order for each address.

Do you want to make the delivery of your order something special? We want to spread those huggable feelings, so we do a Surprise Sloth Delivery on special request! Only available in The Netherlands at the moment. If you're looking for something special tell us why you're in for a Surprise Sloth Delivery and who knows, we can organize a special delivery.

Please send us an e-mail at info@knuffle.shop and we will get back to you soon!